Our Commitment to Your Data Privacy & Security

1. Information We Collect

When you register a domain, order BDIX/Global web hosting, or deploy a Cloud VPS with HostZioBD, we collect only the essential information required to provision your services and comply with ICANN/BTCL regulations:

• Account Details: Full Name, Company Name, Email Address, Phone Number, and Billing Address.
• BTCL (.BD / .COM.BD) Verification: National ID (NID) or Trade License copy strictly for BTCL govt registry verification.
• Payment Verification: Transaction IDs and masked sender digits from bKash, Nagad, Rocket, Upay, or SSLCommerz. We never store raw credit card numbers or mobile banking PINs on our servers.

2. WHOIS Domain Privacy Protection

ICANN requires registrars to maintain accurate registrant contact information. To protect you from spam calls, unsolicited marketing, and identity theft, HostZioBD automatically enables Free WHOIS Privacy Protection on eligible TLDs (`.com`, `.xyz`, `.net`, `.org`, `.shop`, `.tech`), replacing your personal details with our redacted proxy address in public WHOIS lookups.

3. Website Files, Databases & Email Confidentiality

All websites, source codes, MySQL databases, and business emails hosted on our cPanel, WHM, and KVM VPS servers remain 100% your intellectual property:

• Our engineers never access your cPanel files or databases unless you explicitly request technical assistance via a support ticket.
• Every shared and reseller hosting account is isolated using CloudLinux CageFS so no other user on the server can read your files.

4. Cookies & Analytics

We use essential session cookies to keep you logged into the WHMCS Client Area, remember your shopping cart items, and save your preferred currency (`৳ BDT` or `$ USD`). You may clear or disable cookies in your browser settings at any time.